Our meals are ready in as little as 3 minutes. Your meals will come to you fully prepared so you just have to heat them in the microwave or oven. The meals heat up in about 3 minutes (depending on your microwave). You can also use the oven for heating. Our containers are microwave and oven safe up to 180℃. For microwaving, just pierce the film a few times with a fork before microwaving and peel the film off before eating. If you are heating your meals in an oven, please remove the film before putting the tray in the oven.

If you're going on holiday, or just need a break, you can pause your subscription for up to four weeks by visiting your account area. Make sure to inform us of your intention to pause your subscription before renewal.

Delivery is free. We partner with DPD to deliver your meals nationwide. Deliveries typically arrive between 9am and 5pm on your chosen delivery day. Due to the current conditions, DPD will take leave packages at your door and take a photo, rather than requesting a signature. If you will not be at home during your delivery slot, please let us know where to store the food safely.

Sharing your exclusive referral code earns both you and your friends with discounts and rewards to spend on Chefly. Simply log in to your account to find your referral code and share. Once your friend signs-up for their first order you'll receive the credit within your account. You can keep a track of your balance within your logged-in area.